? Skutus Marketplace Policy

Buyers are encouraged to buy from verified sellers for a safer experience.

• ✅ Verified badge on seller profile


• ✅ Seller submitted ID/business registration


• ✅ Good ratings & reviews from other Skutusians

Why It Matters: Verified sellers are more trustworthy. If you are scammed by an unverified seller, Skutus support may be limited.

Sellers must list products honestly and clearly.

Good Example:

Product: iPhone 13 Pro (128GB)

Condition: Slightly used, battery 95%

Price: $700

Delivery: 2 days

Bad Example: "Phone for sale – cheap price!" (No details, no pictures)

Rules: Upload clear images, state correct price, size, color, delivery date, and avoid fake descriptions.

Tips for Safe Buying:

• ✅ Chat with seller before paying


• ✅ Confirm product details (size, delivery date)


• ✅ Read reviews before purchase


• ✅ Prefer verified sellers

Avoid: ❌ Paying strangers upfront, ❌ Ignoring product details, ❌ Sharing your PIN/password in chat.

Fraud is strictly prohibited. Offenders will face:

• ? Permanent account ban


• ? Report to law enforcement


• ? Full refund requirement if caught

Examples of Fraud: Taking money without delivering, selling fake/stolen products, creating fake accounts to scam buyers.

Skutus reviews products before listing to reduce scams, but we cannot guarantee 100% scam-free experience.

Example: A laptop listed for $400 may be verified for existence and pricing, but buyers should still confirm details themselves.

Allow location access to see sellers near you.

Example: Searching for "Shoes" in Lagos will show sellers within your area first. You can filter by distance (e.g., within 5km).

Good Chat: "Hi, can you confirm size 40 and delivery date before I pay?"

Bad Chat: "I want this. Here is my card number." (Never share sensitive payment info!)

Skutus operates its own official stores:

• ? Skutus Female Wears


• ? Skutus Accessories


• ? Skutus Market

These are directly managed by Skutus for a safer shopping experience.

If a seller refuses to deliver after payment:

1. Email support@skutus.com


2. Provide proof of payment, chat history, and product details


3. We will investigate and try to resolve the issue

Note: Resolution is not 100% guaranteed but we will do our best.

Skutus is a platform connecting buyers & sellers, not always the direct seller.

Always double-check product details, read reviews, and communicate clearly before payment.

Skutus is working daily to make the marketplace:

• ? Safer – product verification, seller checks


• ⚡ Easier – category search, location filters


• ? More reliable – encouraging businesses, brands, and market women